How GoDaddy Captured a 50% Market Share

I just read about how GoDaddy recently achieved a 50% domain market share, which internet people are saying is an amazing accomplishment. I am far from being surprised about that.

My reasons to expect their great success are (A) GoDaddy.com has a strong combination of excellent marketing skills, (B) very large ad budget, including substantial money for high price Super Bowl ads, (C) very diverse and extensive offering of additional products and services for sale, (D) including various web hosting products/services, and something you may not think much about but important to small domain buyers and small business owners is their overall (E) good 24X7 support with short on-hold wait times, often no hold time, all combined with a (F) powerful upselling program.

I am sure GoDaddy will soon go well beyond capturing a 50% market share, with the next big level being my prediction GD will eventually capture a 75% market share and dominate the space. hmmmm…..does GoDaddy have stock we can invest in?

It Sure Seems Difficult to Get Affiliate Referrals

Here is a transcript of a recent live chat session with a well known domain name firm who offers developed sites either free or for a monthly fee and has what sounds like a lucrative affiliate program. For the benefit of those who don’t know, an affiliate program is where you get commission based on the income of the person you referred. The affiliate income you receive comes from the company and not out of the revenue of the referrals account (according to the terms of all ther affiliate program agreements I have seen).

Support: Hi, how may I help you today?

Me: Hi, regarding your affiliate referral program. I have HEAVILY marketed it with probably 100’s of forum posts and our affiliate link being on each post in the signature area, plus marketed it in my Blog too which gets good and relevant traffic but no affiliates are reported by you under me from all that time, work and energy I put into it.

Me: Are you sure your 90-day Cookie which identifies those who clicked the link for the next 3-months is really working?

Support: Yes, as far as I know. I can double check yours. Ok, please hold. Ok, I see your referral link is working fine. But I noticed that not all of your websites have the “develop your domains” affiliate link placeholder on the site.

Me: Right, because it detracts from the web site in my opinion.

Support: And you are using the correct referral link which is this number (example 12356789)?

Me: Yes, that number is accurate.

Me: No one could have possibly marketed your affiliate program more than myself recently what with 100s of forum board posts and many other posts including website blog articles but not even 1 sale from all that time, work and energy! My one and only affiliate was from personal level marketing I did with a close friend.

Me: What a complete waste of my time this has been. I will not be offering the affiliate code in blogs and forums anymore since it is an exercise in futility ASSUMING the COOKIE really is working for 90-days.

Support: Well, it could take some time for you to see the results

Me: Why?

Support: It would be difficult to predict any kind of average time

Me: If someone wants to sign up for an account why would they delay?

Support: Well, all new sign ups do need to go through an approval process

Me: But that takes a few days and I have been marketing your affiliate program for a much longer time (about 2-months) so that it makes no sense (to not even get one referral with all that effort).

As a side note I can say I did not market this affiliate program for only monetary purposes as I sincerely felt these sites were excellent and had great potential and in fact still feel that way today. That is a reason I marketed the affiliate program as much as I did since I felt other domain investors could also use this web site development service well. However, with that said, any revenues from the affilliate program would have been most welcome, especially in view of substantial declines in my other income sources.

The hard to believe poor results affiliate code was immediately removed in my signature lines at the 3 forums and I stopped the marketing of their service (at least from the affiliate aspect) since this entire affair and this support chat made little sense to me. Unfortunately, I suspect non-crediting (for whatever reason) of affiliate referrals may be more common than you would expect.